Frequently Asked Questions
Q: Are you a factory or trading company?
A: We are a factory with four expansive facilities and two overseas locations, providing comprehensive services and competitive pricing.
Q: How do I install the product?
A: We provide detailed installation guides in English, schematics post-delivery, and offer remote video assistance to ensure a smooth setup.
Q: How long is the delivery time?
A: Typically, production and delivery range from 7 to 30 days, depending on your quantity and specific customization requirements.
Q: Can you provide a quotation for my project?
A: Yes, we can provide detailed quotations based on your existing drawings. If you do not have designs, our engineers can create preliminary drawings for your approval.
Q: What modes of transportation are available?
A: We offer versatile logistics options, including sea, rail, and road transport to accommodate your specific delivery preferences.
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