FAQ
Q
What certifications are available?
UL, ETL, DLC, NSF, FCC, TITLE24, IECES-004, ISO9001
Q
Have the LED lighting fixtures passed CE certification?
Yes. Accessories, machine installation, and machine testing are the 3 major links. 100% in accordance with the European CE safety standard production machine.
Q
How does the ODM process work?
- 1. 100% free rendering scene design
- 2. 100% free lamp appearance design plan
- 3. Sample product structure drawing is 100% free
- 4. Own laser + 3D printer out of the finished product sample
- 5. Own scoring ball, IES test process, 100% provide sample related reports
- 6. 30-45 days shipping
- 7. Defective products less than 1/10000, own two AI quality control production lines; Tolerance within 5mm
Q
How is it ensured that customized products are made according to requirements?
Through 7 links of inspection, 100% in line with customer custom requirements. Defective products are less than 1/10000, supported by two AI quality control production lines with tolerance within 5mm.
Q
Is sample service supported?
Yes, samples are available within 5-15 days.
Q
How long is the delivery time for samples and bulk orders?
The approximate shipping time for samples is 5-15 days, and 30-45 days for mass orders.