Frequently Asked Questions
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Do you have certificates for your products?
Yes, all of our products have CE (EMC+LVD), Rohs, C-tick, FCC, PSE, REACH, ERP etc. certification.
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What's the warranty?
Our commercial lights come with a 5-year warranty.
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Can I have a sample light and what is the MOQ?
We welcome sample orders to test and check quality. The MOQ is 1 piece, and mixed samples are acceptable.
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How long is the delivery time?
Sample orders take 3-5 days, while bulk orders take 7-20 days depending on the quantity.
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What's your payment terms?
We accept T/T in advance, L/C, Paypal, and West Union.
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How do we process an order?
- Please let us know your requirements and specifications.
- We will quote you the total cost based on your needs.
- Confirm all details on the PI and arrange the deposit.
- We arrange production and ship the items via express, providing a tracking number.
Bluu Light
